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I had an bitlocker protected external hard drive that got corrupted, over time. Sonja from the Cerberus team managed to locate the most price and quality efficient external vendor that could fix my hard drive. She explained the process throughout, cost of the repair, why it costed what it did, etc very well. Before I was asked to make the payment, Sonja ensured that the external vendor was indeed able to fix my drive and retrieve the data. They managed to retrieve 100% of my data and shared it on a new password protected drive. Throughout the process Sonja kept me informed. The only constructive feedback I can add is that initially (before Sonja came into the picture), it was a bit difficult to get updates from the team. I had to follow up a few times, in person and on phone to even get my hard drive over to the external vendor.

I had an issue with my IPhone that Zach was easily able to fix. He was extremely professional. I have used this place 3 times and have had great service every time. It’s not the kind of place you look forward to using but it’s nice to know they can repair almost any phone issue you bring them. I highly recommend them.

They repaired my cracked cell phone screen in a hour while i waited the repair was done well i recommend Cerberus to anyone.

Cerberus has helped me make the transition from one laptop to another and in the" busy season" imposed by covid19 helped by showing me how to deal with a "wierd" battery instead of rushing out and getting a new one. Cerebus is where our family goes to solve our computer problems. Thanks.

Fixed my son's computer and made him a happy teen for the summer! Great company, great workmanship, great communication and follow up! We will definitely recommend using this service for all of your computer/ technology needs! So thankful!

Excellent service and very knowledgeable